Mystery Trips Privacy and Security

At Mystery Trips we are committed to protecting your privacy and complying with the National Privacy Principles. We maintain the privacy of your information using the latest and most sophisticated security technologies.

How will we use your personal information?

We are not involved in the selling or trading of your personal information to other organizations under any circumstances; we are in the business of providing an exciting new way to travel. We will use your information to: Contact you about your Mystery Trips booking. To send you regular email newsletters from our partner Travel on Sale if you have chosen to take advantage of this service. You can elect not to receive these communications at any time. By opting in for our Travel on Sale newsletters you may also receive email promotions from our partner sites. You may unsubscribe upon receipt of any email promotion or at any time via the corresponding website directly. What this means is that we will not use or disclose the information you give us about yourself except:

·For the purpose you give us the information

·A purpose related to that reason

·Or another purpose to which you have consented.

Cookies

You should also be aware that non-personal information and data may be automatically collected through the standard operation of our Internet servers or through the use of Cookies. Cookies are small text files that are used to recognise repeat users, facilitate your ongoing access to and use of the site, allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user's system and damage files.

Third Parties.

We may from time to time use the services of agents, contractors or third parties for the purpose of providing administration, telecommunication, computing or other services (including the fulfillment of email promotion) in connection with Mystery Trips. These external service providers are under contractual agreement not to disclose information and to keep it confidential and secure.

Statistical Analysis

We reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in, and use of, the various areas of the site. We may provide aggregated data from these analyses to third parties, however information will not be provided relating to you as an individual.

Links to other sites.

Although Mystery Trips may have links to other sites, we do not take responsibility for their privacy policies and content.

How can you update you personal information?

You can view and update all of your personal information online by accessing the Change Details form at any time. You will need to insert your email address and date of birth for validation/security purposes.

How can you opt out of receiving further emails from Travel on Sale?

If you would prefer not to receive partner Travel on Sale’s newsletter, all you need to do is unsubscribe. In addition, Travel on Sale provides instructions on how to opt out of future mailings in every email communication sent.

Contact Mystery Trips

Mystery Trips is a reputable business with a physical presence at:

Address: Pinpoint House, Level 3, 34 James Craig Road, Rozelle, 2039, NSW, Australia.

Phone: 1300 006 759

Email: reservations@mysterytrips.com.au

ABN 70 003 745 999 | Lic. No. 2TA002974

Complaint.

Should you have a complaint about the way are handling your personal information, please contact our privacy officer, who may be contacted by email

Security Policy.

Mystery Trips knows that it is important for you to have the same confidence when you provide your personal information online as you do when you order over the phone or in person at a retail outlet. Therefore we have taken the utmost care to ensure that when you provide personal information while booking over the Internet, that this information is secure.

Changes to Security/Privacy Policies.

Our policy is intended to provide you with a safe and secure shopping experience. However since technology is changing so rapidly, we reserve the right to change, modify, add or remove portions of our privacy and security policy at any time without prior notice. Please periodically review these policies for changes.